With an AI colleague that captures all your organisation’s knowledge and expertise and delivers trusted answers instantly on site.




Engineers waste time hunting through manuals and messy drives, rarely finding the right answer.
Lead tech knowledge walks out the door every time an experienced engineer retires or leaves.
Your lead, most expensive engineers are stuck on the phone "hand-holding" engineers instead of billable work.
Decades of site history and technical manuals remain "trapped" in physical binders, unsearchable PDFs or video fixes on peoples phones.
Repeat visits, SLA penalties, and the escalating cost of missing answers.
Your team asks a question in plain English and gets the exact fix, part number, or wiring diagram in seconds.
Turn your companies knowledge and expertise into and AI expert that provides trusted answers 24/7, 365 days a year and never leaves the company.
Empower engineers to troubleshoot like experienced principal engineers, with your organisation’s collective technical knowledge and expertise at their fingertips.
Scale your team with an AI expert that’s read every manual. Give every technician the answers they need to finish the job.
Empowering every engineer with instant, trusted answers for faster, stronger field performance that drives better fixes.
All your organisation’s technical knowledge and expertise in one place, easy to access, simple to use, and available on any device.
Ask for a specific error code or wiring fault and get the exact and answer you need.
Every answer includes a "Source Citation" so engineers can verify the fix against the original content.


Engineers get instant answers to complex issues, with direct links to the exact page in the manual or the precise moment in a video where the fix is demonstrated.
Replace fragmented "WhatsApp Advice" with verified answers from your trusted technical content.
Give engineers precise, trusted direction, so work is completed accurately and consistently every time.
Our AI converts 30-year-old scanned manuals and handwritten notes into removeable searchable assets to accessible knowledge.
We process training videos, site photos, and eLearning modules so your companion can provide visual fixes, not just text descriptions.
Upload thousands of documents, videos, images to create your technical AI expert who delivers instant verified answers from your content on site, not just links to files.


See what your engineers are struggling to fix in real-time to focus your training budget.
Capture "best practice" fixes from your lead techs and share them with the whole team instantly.
Review all questions asked from one simple intuitive dashboard.
You get full access to the platform and can upload up to 10GB of your own manuals, PDFs, or site notes. This allows you to test the search accuracy and workflow with your own data before committing.
Field Service Management's just "hold" a file. You still have to read it. MyContentScout is the "Brain" on top. It reads the file for you and gives the engineer the specific answer in seconds.
None. As part of the trial, we provide you with administrator access so you can upload your trusted content and files directly into MyContentScout and fully test the platform using your own materials.
Get in touch with our team to arrange a demo of MyContentScout and see how it could transform your workflow with AI search, content analysis and categorisation, saving you time and providing smart insights from various sources.
